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In the past, only large companies with huge budgets could afford a 1 800 number, considered an essential tool for a professional business.

But thanks to vitual phone systems, even a small company can afford a 1800 number now.

A typical virtual phone system should include a 1-800 number, a “press 1, press 2″ main menu, and multiple extensions. Instead of installing complicated hardware, it can take as little as ten minutes to set up online.

This is a great tool which gives small businesses the edge over their competitors, provided it is used wisely as an integrated part of your overall marketing and customer service strategy.

A virtual phone system is also extremely handy, so combining the two is a powerful way to streamline your small business. A virtual office is becoming more and more common, and 1800 numbers, including vanity nimbers, can also help you get that extra edge.

Other features like voicemail sent to email, profressional recordings, multiple extensions, are bring virtual phones in line with real world ones, as well as making the most of the available technology.

One company offering all these services and more at an affordable price is Phone People, at only $9.99 a month for the basic service.
http://www.phonepeople.com

Other providers include: www.TollFreeForwarding.com
www.onebox.com
http://home.evoicereceptionist.com

Before selecting one of these services, make sure you are clear about what they are offering. The following questions should help:

* What is the set up fee?
* What is the monthly fee?
* How many minutes are included in the monthly fee?
* What is the length of the service agreement?
* Is the plan scalable, ie, can I add more lines if I need to?
* What is the cost for additional minutes?
* What is the availability of customer support?
* How many extensions do I get?
* How many pre-recorded messages do I get?

A Toll Free number is a benefit to any business provided it is not too expensive. A virtual phone system connected to your own extensions, or even your email, is a handy application that will save you time and money.